Journal Articles
Tuomi, A., Ascençao, M.P. (2023). Deliberative Governance for Tourism Platforms. Annals of Tourism Research 103, 103647. Link.
Ashton, M., Tuomi, A., Backman, P. (2022). Ghost Production: Applying the Servuction Model to Establish a Typology and Propose a Research Agenda for On-Demand Restaurant Food Delivery. Journal of Hospitality and Tourism Insights. Link.
Rojas, A., Tuomi, A. (2022). Reimagining the Sustainable Social Development of AI for the Service Sector: The Role of Startups. Journal of Ethics in Entrepreneurship and Technology. Link.
Chen, Y., Xue, T., Tuomi, A., Wang, Z. (2022). Hotel Robots: An Exploratory Study of Generation Z Customers in China. Tourism Review. Link.
Tuomi, A., Tussyadiah, I., Han, D-I., Ascençao, M.P. (2022). Implications of Cellular Agriculture for Hospitality and Tourism Management Research: Sustainable Development Goal Perspective. eSignals Research. Link.
Tuomi, A., Ascençao, M.P. (2021). Intelligent Automation in Hospitality: Exploring the Relative Automatability of Frontline Food Service Tasks. Journal of Hospitality and Tourism Insights 6(1), pp. 151-173. Link.
Tuomi, A. (2021). Deepfake Consumer Reviews in Tourism: Preliminary Findings. Annals of Tourism Research Empirical Insights 2(2), 100027. Link.
Tussyadiah, I., Tuomi, A., Ling, E.C., Miller, G., Lee, G. (2021). Drivers of Organizational Adoption of Automation. Annals of Tourism Research, 103308. Link.
Tuomi, A., Tussyadiah, I., Hanna, P. (2021). Spicing Up Hospitality Service Encounters: The Case of Pepper™. International Journal of Contemporary Hospitality Management 33(11), pp. 3906-3925. Link.
Ling, E. C., Tussyadiah, I., Tuomi, A., Ioannou, A., Stienmetz, J. (2021). Factors Influencing Intention to Use Intelligent Agents: A Systematic Review. Psychology & Marketing 38(7), pp. 1031-1051. Link.
Tuomi, A., Tussyadiah, I., Ling, E.C., Miller, G., Lee, G. (2020). x=(tourism_work) y=(sdg8) while y=true: automate(x). Annals of Tourism Research 84, 102978. Link.
Tuomi, A., Tussyadiah, I. (2020). Building the Sociomateriality of Food Service. International Journal of Hospitality Management 89, 102553. Link.
Tuomi, A., Tussyadiah, I., Stienmetz, J. (2020). Applications and Implications of Service Robots in Hospitality. Cornell Hospitality Quarterly 62(2), pp. 232-247. Link.
Tuomi, A., Tussyadiah, I., Stienmetz, J. (2019). Leveraging LEGO® Serious Play® to embrace AI and robots in tourism. Annals of Tourism Research 81, 102736. Link.
Ashton, M., Tuomi, A., Backman, P. (2022). Ghost Production: Applying the Servuction Model to Establish a Typology and Propose a Research Agenda for On-Demand Restaurant Food Delivery. Journal of Hospitality and Tourism Insights. Link.
Rojas, A., Tuomi, A. (2022). Reimagining the Sustainable Social Development of AI for the Service Sector: The Role of Startups. Journal of Ethics in Entrepreneurship and Technology. Link.
Chen, Y., Xue, T., Tuomi, A., Wang, Z. (2022). Hotel Robots: An Exploratory Study of Generation Z Customers in China. Tourism Review. Link.
Tuomi, A., Tussyadiah, I., Han, D-I., Ascençao, M.P. (2022). Implications of Cellular Agriculture for Hospitality and Tourism Management Research: Sustainable Development Goal Perspective. eSignals Research. Link.
Tuomi, A., Ascençao, M.P. (2021). Intelligent Automation in Hospitality: Exploring the Relative Automatability of Frontline Food Service Tasks. Journal of Hospitality and Tourism Insights 6(1), pp. 151-173. Link.
Tuomi, A. (2021). Deepfake Consumer Reviews in Tourism: Preliminary Findings. Annals of Tourism Research Empirical Insights 2(2), 100027. Link.
Tussyadiah, I., Tuomi, A., Ling, E.C., Miller, G., Lee, G. (2021). Drivers of Organizational Adoption of Automation. Annals of Tourism Research, 103308. Link.
Tuomi, A., Tussyadiah, I., Hanna, P. (2021). Spicing Up Hospitality Service Encounters: The Case of Pepper™. International Journal of Contemporary Hospitality Management 33(11), pp. 3906-3925. Link.
Ling, E. C., Tussyadiah, I., Tuomi, A., Ioannou, A., Stienmetz, J. (2021). Factors Influencing Intention to Use Intelligent Agents: A Systematic Review. Psychology & Marketing 38(7), pp. 1031-1051. Link.
Tuomi, A., Tussyadiah, I., Ling, E.C., Miller, G., Lee, G. (2020). x=(tourism_work) y=(sdg8) while y=true: automate(x). Annals of Tourism Research 84, 102978. Link.
Tuomi, A., Tussyadiah, I. (2020). Building the Sociomateriality of Food Service. International Journal of Hospitality Management 89, 102553. Link.
Tuomi, A., Tussyadiah, I., Stienmetz, J. (2020). Applications and Implications of Service Robots in Hospitality. Cornell Hospitality Quarterly 62(2), pp. 232-247. Link.
Tuomi, A., Tussyadiah, I., Stienmetz, J. (2019). Leveraging LEGO® Serious Play® to embrace AI and robots in tourism. Annals of Tourism Research 81, 102736. Link.
Book Chapters / Conference Proceedings
Tuomi, A., Jianu, B., Roelofsen, M., Ascenção, M.P. (2023). Riding Against the Algorithm: Algorithmic Management in On-Demand Food Delivery. In: Ferrer-Rosell, B., Massimo, D., Berezina, K. (eds) Information and Communication Technologies in Tourism 2023. ENTER 2023. Springer Proceedings in Business and Economics. Springer, Cham. Link.
Tuomi, A. (2023). AI-Generated Content, Creative Freelance Work and Hospitality and Tourism Marketing. In: Ferrer-Rosell, B., Massimo, D., Berezina, K. (eds) Information and Communication Technologies in Tourism 2023. ENTER 2023. Springer Proceedings in Business and Economics. Springer, Cham. Link.
Zainal Abidin, H., Tuomi, A., Moreira Kares, E. (2023). Older Adults’ Perceptions of Digital Cultural Tourism in ‘Super-Aged’ Nations: The Case of Finland and Japan. In: Ferrer-Rosell, B., Massimo, D., Berezina, K. (eds) Information and Communication Technologies in Tourism 2023. ENTER 2023. Springer Proceedings in Business and Economics. Springer, Cham. Link.
Tuomi, A., Ashton, M., Ellonen, H-K., Tussyadiah, I. (2022). Innovation in High-End Food Service During COVID-19 Lockdowns. Proceedings of the 55th Hawaii International Conference on System Sciences (HICSS). Link.
Ellonen, H-K., Tuomi, A., Johansson, A. (2021). Simple Rules and Learning: Business Model Innovation During COVID-19. In: Bitrain, I., Bitetti, L., Conn, S., Fishburn, J., Huizingh, E., Torkkeli, M., Yang, J. (eds.) ISPIM Connects Valencia Conference. Proceedings of the ISPIM Connects "Reconnect, Rediscover, Reimagine". Link.
Tuomi, A., Ashton, M., Tussyadiah, I. (2021). COVID-19 and Instagram: Digital Service Innovation in Top Restaurants. In: Wörndl, W., Koo, C., Stienmetz, J. (eds.) Information and Communication Technologies in Tourism 2021, Springer: Cham. Link.
Tuomi, A., Tussyadiah, I., Stienmetz, J. (2020). Service Robots and the Changing Roles of Employees in Restaurants: A Cross-Cultural Study. e-Review of Tourism Research 17(5). Link.
Ashcroft, E., Tuomi, A., Wang, M., Solnet, D. (2019). Resistance to the Adoption of ICTs in Independent Restaurants: Insights from China & the UK. e-Review of Tourism Research 16 (2/3). Link.
Tuomi, A. (2023). AI-Generated Content, Creative Freelance Work and Hospitality and Tourism Marketing. In: Ferrer-Rosell, B., Massimo, D., Berezina, K. (eds) Information and Communication Technologies in Tourism 2023. ENTER 2023. Springer Proceedings in Business and Economics. Springer, Cham. Link.
Zainal Abidin, H., Tuomi, A., Moreira Kares, E. (2023). Older Adults’ Perceptions of Digital Cultural Tourism in ‘Super-Aged’ Nations: The Case of Finland and Japan. In: Ferrer-Rosell, B., Massimo, D., Berezina, K. (eds) Information and Communication Technologies in Tourism 2023. ENTER 2023. Springer Proceedings in Business and Economics. Springer, Cham. Link.
Tuomi, A., Ashton, M., Ellonen, H-K., Tussyadiah, I. (2022). Innovation in High-End Food Service During COVID-19 Lockdowns. Proceedings of the 55th Hawaii International Conference on System Sciences (HICSS). Link.
Ellonen, H-K., Tuomi, A., Johansson, A. (2021). Simple Rules and Learning: Business Model Innovation During COVID-19. In: Bitrain, I., Bitetti, L., Conn, S., Fishburn, J., Huizingh, E., Torkkeli, M., Yang, J. (eds.) ISPIM Connects Valencia Conference. Proceedings of the ISPIM Connects "Reconnect, Rediscover, Reimagine". Link.
Tuomi, A., Ashton, M., Tussyadiah, I. (2021). COVID-19 and Instagram: Digital Service Innovation in Top Restaurants. In: Wörndl, W., Koo, C., Stienmetz, J. (eds.) Information and Communication Technologies in Tourism 2021, Springer: Cham. Link.
Tuomi, A., Tussyadiah, I., Stienmetz, J. (2020). Service Robots and the Changing Roles of Employees in Restaurants: A Cross-Cultural Study. e-Review of Tourism Research 17(5). Link.
Ashcroft, E., Tuomi, A., Wang, M., Solnet, D. (2019). Resistance to the Adoption of ICTs in Independent Restaurants: Insights from China & the UK. e-Review of Tourism Research 16 (2/3). Link.
Expert Blogs and other writing
Tuomi, A., Salonen, V. (2023). Embracing Conversational AI in the Classroom. Link.
Tuomi, A., Ascenção, M.P. (2023). Looking for Algorithmic Transparency. Link.
Tuomi, A., Ascenção, M.P. (2023). Unpacking Data: GDPR Requests as a Way to Increase Algorithmic Transparency. Link.
Tuomi, A., Ascenção, M.P. (2022). Robotised On-Demand Delivery - Keeping Humans in the Loop. Link.
Tuomi, A., Ascenção, M.P. (2022). Sociomateriality of Platform Economy. Link.
Tuomi, A., Ascenção, M.P., Zainal Abidin, H. (2022). High Tech, High Touch, High Hospitality. Link.
Tuomi, A., Ascenção, M.P., Jianu, B. (2022). Algorithmic Management Grows More Common in Service Business. Link.
Tuomi, A., Ascenção, M.P. (2023). Looking for Algorithmic Transparency. Link.
Tuomi, A., Ascenção, M.P. (2023). Unpacking Data: GDPR Requests as a Way to Increase Algorithmic Transparency. Link.
Tuomi, A., Ascenção, M.P. (2022). Robotised On-Demand Delivery - Keeping Humans in the Loop. Link.
Tuomi, A., Ascenção, M.P. (2022). Sociomateriality of Platform Economy. Link.
Tuomi, A., Ascenção, M.P., Zainal Abidin, H. (2022). High Tech, High Touch, High Hospitality. Link.
Tuomi, A., Ascenção, M.P., Jianu, B. (2022). Algorithmic Management Grows More Common in Service Business. Link.
